Your right to privacy is of the utmost importance to us. This privacy policy informs you, as a visitor to our website, about the type of data we collect and how we use it.

Controller

Controller according to Art. 4 No. 7 GDPR is:

Dr. Rath Health Programs B.V., Tesla 2-5, 6422 RG Heerlen
Commercial register no.: 06086003
Telephone: 0031 – 457 – 11 11 00
Telefax: 0031 – 457 – 11 11 19
E-Mail: datenschutz@rath-programs.com

 

Visiting our Website

You can visit our website without having to provide personal information. We do, however, process data which your browser sends to our servers:

  • IP address of the accessing computer,
  • name and URL of the accessed file,
  • date and time of the access,
  • transferred data volume,
  • http status code,
  • requested resource and protocol version,
  • identification data (type, version) of the browser used and operating system of the accessing computer,
  • URL of the referring website if access took place by clicking a link.

This data is processed solely in order to improve our service and does not allow any inference about your person. The legal basis for this data processing is Art. 6 Sec. 1 lit. f GDPR since this data is technically necessary in order to display our website and ensure its stability and security.

Contacting us

If you choose to contact us via email or mail, we store the data you give us during contact in order to answer your inquiry and to provide you with the desired information. Art. 6 Sec. 1 Sent. 1 lit. f GDPR is the legal basis as it is our legitimate interest to answer your inquiry. The data processed with regard to inquiries are deleted as soon as storage is no longer necessary or their processing is restricted if legal obligations to retain them exist.

 

Cookies

Cookies are small pieces of data that store information for a web site. Web sites themselves have no memory. To remember things, we use cookies.

The cookies used on our website provide anonymous information about your browsing session on the site. A random code is placed inside the cookie and can be identified by the system behind our web site. This session information is used to recognize you – anonymously – throughout our web site. No personal information is stored in this cookie. We use two kinds of cookies: “session cookies” and “permanent cookies”. Session cookies are temporary cookies which are automatically deleted when the browser is closed. Permanent cookies are automatically deleted when they expire. For example, we are using a cookie remembering the language you have chosen for our website. The legal basis of this data processing is Art. 6 Sec. 1 lit. f GDPR since this data is necessary in order to configure our website to be user-friendly and facilitate its use.

Of course, you can also view our website without cookies. Most browsers, however, accept cookies automatically. You can prevent the storing of cookies or have your browser warn you before saving a cookie by choosing these options in your browser options. Furthermore, you can delete stored cookies from your computer. Further information about these functions are found in the Help menu of your browser. It is possible, however, that some functions of our website will be available only in part or not at all if you do not permit the use of cookies. If you accepted cookies in the past and have changed your mind, you can use your browser options to delete your existing cookies and refuse the storing of cookies in the future. Tutorials for the most common browsers, such as Internet Explorer, Microsoft Edge, Mozilla Firefox, Google Chrome, Apple Safari, Opera or any other browser, can be found online.

 

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies” (see above “Cookies”). The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to analyze your use of this website in order to compile reports about website activities for the website owner and to provide other services to the website owner in connection with website use and internet use. Our legitimate interest follows the above-mentioned purposes according to Art. 6 Sec. 1 lit. f GDPR.

Google may transmit this data to third parties if this is legally compulsory or if third parties process the data on behalf of Google. This website is run with the extension „anonymizeIp“ in order to anonymize the collected IP addresses. Google will not associate your IP address transmitted by Google Analytics with any other data held by Google. The data sent and connected with cookies, user IDs or advertising IDs is deleted automatically after 26 months.

You may prevent the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. You can prevent Google’s collection and use of data (including IP address) by down-loading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=de. This opt-out is set to browser and device. If you use this website with different browsers or devices, you need to install the opt-out on each one.

 

YouTube

We have integrated components of YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA on this website. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA. YouTube is an internet video portal, which allows video publishers to upload videoclips for free and allows other users to watch, rate and comment these videos also for free.

The videos are embedded in enhanced privacy mode. When such an embedded YouTube video is played, YouTube places a cookie on the device of the user. YouTube uses these cookies inter alia in order to compile video statistics, to prevent fraud and to improve user-friendliness. This also leads to a connection with the Google DoubleClick Network. When you start the video, other data processing operations may be triggered. We have no influence on this. YouTube and Google are informed which particular subpage of our website you have visited.

If you are logged into YouTube at the same time, YouTube can match the transmitted data to the relevant YouTube account. This matching can be prevented by logging out of your YouTube account before you access our website.

The data protection regulations published by YouTube which can be found at https://www.google.de/intl/de/policies/privacy/, provide information on the collection, processing and use of personal data by YouTube and Google. Legal basis is Art. 6 Sec. 1 lit. f GDPR, since the embedding of YouTube allows us to show our users YouTube videos.

 

HPCM Membership

All practicing health professionals with a recognized diploma or other appropriate qualification can become a member of HPCM. HPCM has set itself the goal of implementing science-based natural remedies, especially those in the field of micronutrients, into medical practice and contributing to prevention-oriented health care. Therefore you will receive as a HPCM member information on cellular medicine regularly by us via email, mail or via our website. Furthermore, as a member you benefit from a special HPCM members’ discount. For details on the requirements and benefits of a HPCM membership please have a look at the HPCM guidelines. For the membership and in order to assess the membership requirements we collect, process, store and use the following data: name, home or practice address, email address, telephone number, profession including a copy of your qualifications or appropriate registration.

In case you order our products as a HPCM member with your HPCM membership number we will also use your data to fulfill the respective order, in order to allow you to benefit from the HPCM members’ discount.

The legal basis for this data processing is Art. 6 Sec. 1 Sentence 1 lit. b) GDPR since this data is necessary in order to fulfill our contractual obligations. Without collection, storage or processing of the mandatory fields, fulfilling the contract is impossible.

In case you do not fulfill the requirements of a HPCM membership, we will inform you about this as soon as possible. In this case your personal data will be deleted within 1 month after sending you the information about the rejection of your membership application. In case of termination of the HPCM membership (either by you or by us) the data saved during the membership is deleted as soon as we are no longer legally obligated to store it, i.e. after we have fulfilled our contracts completely and when the obligations under tax and commercial law to retain data have ceased.

If you apply for a HPCM membership via our website, we will also store the IP addresses you used at application as well as the time of the submission of the application. The purpose of this process is to be able to prove that you applied and to be able to clear up any misuse of your personal data.

 

Transfer to Third Parties

Except in the circumstances mentioned under “Contacting Us” and “HPCM-membership” no personal data of any sort will be transferred to a third party.

 

Your Rights

Access (Art. 15 GDPR)

You have at any time the right of access free-of-charge to confirm as to whether or not personal data concerning you has been processed, and if so which personal data has been processed.

 

Rectification (Art. 16 GDPR)

You have at any time the right to have us rectify personal data concerning you that is stored by us.

 

Erasure and Restriction (Art. 17 and Art. 18 GDPR)

You have at any time the right to request the erasure of your personal data stored by us. We will delete your data unless we are authorized or obligated to store your data for other reasons. You can similarly request the restriction of our processing of your personal data.

 

Data Portability (Art. 20 GDPR)

Regarding personal data which you have provided to us and which we have due to your consent processed automatically, you can at any time request that we provide you with this personal data. You then can transmit this data to other companies. If you wish – and if it is technically possible – we can also transmit the data to the company you named to us.

 

Right to Objection and Withdrawal of Consent (Art. 21 and Art. 7 Sec. 3 GDPR)

If your personal data is processed on the basis of legitimate interests according to Art. 6 Sec. 1 lit. f GDPR, you have the right according to Art. 21 GDPR to object against processing your personal data, if your personal circumstances provide reasons for this. If you have granted us your consent to process your personal data, you can withdraw it at any time.

 

Right to Lodge a Complaint (Art. 77 GDPR)

If you believe that the processing of the personal data concerning you is illegal, you can lodge a complaint with a supervisory authority.

 

Exercise of rights

In order to exercise your rights or if you have questions regarding collection, processing and use of your personal data, in case of access, rectification, data portability or erasure of data as well as withdrawal of consent granted, you can contact us at the below mentioned contact data (e.g. email, letter).

 

Change of Privacy Policy

Occasionally, for example when we develop our website further or legal changes are made, it may become necessary to change this Privacy Policy. We therefore reserve the right to change the Privacy Policy at any time with effect to the future. We therefore recommend that you read this Privacy Policy at regular intervals. The current status of this Privacy Policy is August 2020.

 

Contacting us and DPO

If you have questions regarding the collection, processing or use of your personal data, or regarding access, rectification, data portability or erasure of data, as well as withdrawal of consent, please contact us under datenschutz@rath-programs.com.

You can reach our data protection officer via telephone under 0031 – 457 – 11 11 00, via telefax under 0031 – 457 – 11 11 19 or via email under datenschutz@rath-programs.com.

 

Status: August 2020